NP Customer Portal

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The Network Perception customer portal is the central location for learning, licensing, and NP software downloads.

Create an account

The user must create an account request using the sign-up form prior to accessing the portal. The username should be a work email address and the password should be an industry standard complex password. Upon approval, the user will have access to the portal features.

Learning about NP-View and NP-Live

The portal home page includes informational sections for both products. Each section includes system requirements and supported devices. Detailed information on the products can be found in the knowledge base.  The link to the knowledge base is on the navigation bar at the top.

Requesting a quote

Users can request a quote for either product using the quote questionnaire.

Downloading NP-View

Users can check for the latest version of NP-View available for Windows, Mac, and Linux once approved for download.  Prior to approval, the portal will show a form to schedule an introductory call with the sales team.

NP-Live demo

Users can access the NP-Live demo through the portal and will be automatically authenticated by their portal account.

License keys

If a license key is available to the user, they can download it directly from the portal.

File vault

This feature allows users to sanitize configuration files or log files and securely encrypt and upload them to receive technical support.

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