Technical Support

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Contact information:

The Technical Support team is available during business hours at:

Sending debug logs:

  • NP-View Java: use the “Review errors and contact support” option at the bottom of the log tab to sanitize and send the debug logs to the support team
  • NP-View HTML and NP-Live: use the “Help Center” in the top right menu

Note: to securely encrypt and send logs, use the File Vault available at https://portal.network-perception.com/vault

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